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C.A.P. Infinity: Continuous Improvement Certification Program
C.A.P. (Community Action Program) Infinity is a continuous improvement certification program designed specifically for Community Action Agencies. C.A.P. Infinity programming is flexible, offered on-demand and at a learners own pace. It is designed to provide all staff with baseline knowledge and how to implement continuous improvement principles in the day to day.
Why was it created? Community Action leaders brought pain points about the previous continuous improvement methods being time-consuming, outdated, inflexible, and not always applicable for frontline workers. We knew we had the technology and access to create a better solution for giving an alternative, self paced, efficient way to fulfill continuous improvement directive requirements.
Learn More about C.A.P. Infinity Courses
C.A.P. Infinity Basic
Who is it for? New employee onboarding, frontline staff, and anyone in need of learning Community Action fundamentals.
C.A.P. Infinity Intermediate
This course covers topics like advanced organizational tools, problem-solving strategies, coaching and mentoring techniques, project management, and in-depth SWOT and SOAR analysis. It's designed to provide a comprehensive training experience that strengthens individual skills and the collective capabilities of the Community Action network.
Who is it for?
This course is ideal for Community Action leaders, managers, department heads, senior staff, or professionals who have completed CAP Infinity Basic or possess a solid foundation in continuous improvement principles. Whether you're looking to build on your existing knowledge or jump into more advanced topics, CAP Infinity Intermediate offers flexibility to accommodate different experience levels.
Is this a Standalone Course?
CAP Infinity Intermediate can be taken as a standalone course or a continuation of CAP Infinity Basic. The choice depends on your level of experience and expertise. Beginners are encouraged to start with Basic to build a foundational understanding, while those with more experience may opt to begin with Intermediate.
C.A.P. Infinity for Boards
CAP Infinity for Boards is a course covering the history of community action, continuous improvement, and data basics. The course is designed to be completed asynchronously, or the lessons can be done together as a board with individual assignments to be completed independently.
What are the objectives of CAP Infinity for Boards?
CAP Infinity for Boards is designed to help board members make better-informed decisions that benefit their community. Board members will gain insights into their community's financial and operational health and make decisions that optimize resources, improve member engagement, and enhance overall community performance. CAP Infinity for Boards can play a key role in board orientation to meet DCED directives.
