Process Mapping

This course provides a comprehensive guide to process mapping, teaching you how to create, analyze, and utilize visual workflows for continuous improvement. You'll learn to define process scope, track steps, and build clear maps, enabling you to identify inefficiencies, prioritize improvements, and drive organizational efficiency. This course equips you with practical skills to enhance problem-solving, improve team collaboration, and streamline workflows.

Suggested Audience:

Team leaders
Project and program managers
Anyone wanting to understand their processes more clearly

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CAAP receives funding from grants with federal assistance listing numbers 93.569 and 93.647 from the Office of Community Services within the Administration for Children and Families, a division of the U.S. Department of Health and Human Services. Neither the Administration for Children and Families nor any of its components operate, control, are responsible for, or necessarily endorse this website including, without limitation, its content, technical infrastructure, and policies, and any services or tools provided. The opinions, findings, conclusions, and recommendations expressed are those of the author(s) and do not necessarily reflect the views of the Administration for Children and Families and the Office of Community Services.